Have you registered your iLok? You need to create an account at iLok.com iLok dongles don't show up on the desktop. 32 tracks is only for AUDIO tracks. You can have something like 99 midi, aux, and instrument tracks. Try re-installing your Factory Bundle plugins (I assume since you got an iLok you have the Factory bundle). If you've installed Reason, then it should show up as an option when you create an Instrument Track and is listed under Instruments. Once you load the Rewire plugin, then you have to lauch Reason.