really, again, the best way to deal with all of it is something we rarely do: just ignore it. completely. The issues that are brought up by such trolls sometimes are very valid, just put in a disturbingly antisocial way. Sooner than later, a more reasonable person will state the same issue, without being a dick - and the devs are more inclined to listen, and since it is inspiring a real conversation and not just an angry pissing match, you'll get more user input too. feeding trolls simply makes the S2N go down